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After a several months the casino approached us using a ask for to reopen the complaint, however there wasn't any development and also the player at some point stopped responding. We have rejected this complaint.
The player's withdrawal request is delayed. The participant's withdrawal ask for is delayed for a week. The complaint was rejected as being the participant stopped responding.
The player's deposit wasn't credited. The player from Portugal deposited resources into their gaming account, on the other hand, the amount wasn't credited to their balance. The casino team later educated us The difficulty was a result of an error around the payment provider's end.
Player’s having difficulties to withdraw his winnings. The player from Portugal is going through problems withdrawing the winnings to his chosen payment system. We turned down the grievance because the player failed to reply to our messages and issues.
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Participant's battling to verify his email address. The participant from Brazil is unable to finish account verification. He has not obtained a verification email. The participant afterwards confirmed that the withdrawal was processed effectively, therefore we marked this criticism as fixed.
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Player’s withdrawal has been delayed. The participant from India is dissatisfied With all the withdrawal process. We turned down the complaint because the participant failed to respond to our messages and thoughts.
Player’s complaining about overall casino experience. The participant from Ukraine is very dissatisfied with the general casino knowledge and RTP. Right after a more in-depth examination, we turned down this grievance as unjustified.
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Once the casino's engagement in the problem, The problem persisted since the player didn't Keep to the Recommendations on the casino, for that reason we have been forced to reject the complaint
The player's withdrawal is delayed. The player's withdrawal is delayed Regardless that He's previously verified. There have been some difficulties with a variety of payment strategies, but ultimately the participant was in the position to obtain his winnings and also the criticism is solved.
“” Is not really a casino, or almost every other gambling portal, will not perform or organizes gambling for income or something else. If your Pin up casino Pin Up consumer has verified the passport info, The cash might be sent to the cardboard or e-wallet in a subject of minutes.
The participant's struggling to verify his account. The player is not able to validate his account as the casino is just not responding to him. He has succesfully handed the verification and withdrawn his winnings.